Privacy Policy

Max AI may process account data such as email address, workspace membership, role, app session information, and support request details.

When you use Max AI Mobile, we may process operational data required to show conversations, clients, agent activity, notifications, and account settings.

For push notifications, the app may store a device identifier and Expo push token so that your workspace can notify you about relevant conversations or escalations.

We use data to authenticate users, provide workspace access, show conversations and clients, deliver notifications, operate support, secure the service, and improve reliability.

Conversation and workspace data is used only to provide Max AI functionality to the relevant workspace and authorized users.

Max AI uses infrastructure and service providers for authentication, database hosting, application hosting, notifications, analytics, and AI features.

Where AI features are used, relevant conversation or workspace context may be processed by AI providers only as needed to provide the requested functionality.

You can sign out of the mobile app at any time. You can control push notification permissions in your device settings and notification preferences in the app.

For access, correction, export, privacy questions, or account deletion requests, contact support@maxaiagent.app.

Privacy requests: support@maxaiagent.app

Please include the email address connected with your Max AI account so we can identify the relevant workspace access.